Privacy Policy

1. Introduction

ShortletXplore is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.

2. Information We Collect

We collect various types of information:

• Personal Information: Name, email, phone number, address, nationality
• Identification Documents: NIN, utility bills, other verification documents
• Payment Information: Bank account details, transaction history
• Booking Information: Dates, number of guests, preferences
• Technical Data: IP address, device information, browser type

3. How We Use Your Information

We use your information to:

• Process bookings and payments
• Verify user identity for host applications
• Communicate booking details and platform updates
• Improve our platform and customer service
• Prevent fraud and ensure platform safety
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Hosts (limited information for confirmed bookings)
• Payment processors
• Legal authorities (when required by law)
• Service providers who assist in platform operations

We do not sell your personal information to third parties.

5. Data Security

We implement robust security measures to protect your data, including:

• Encryption of sensitive information
• Secure server infrastructure
• Regular security audits
• Access controls and authentication measures

6. User Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account
• Opt-out of marketing communications
• Restrict or object to data processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Enhance user experience
• Analyze platform usage
• Personalize content and advertisements

You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Provide platform services
• Comply with legal obligations
• Resolve disputes

9. Children's Privacy

ShortletXplore is not intended for children under 18. We do not knowingly collect personal information from minors.

10. International Users

Our platform is currently limited to users in Nigeria. We process data in accordance with Nigerian data protection regulations.

11. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or platform notification.

12. Contact Information

For privacy-related inquiries, contact our Data Protection Officer at privacy@shortletxplore.com.